ClapBack AI

B2C

Turn refunds into revenue: a frictionless AI assistant that handles complaints, tracks cases (soon), and unlocks smarter resolutions in a few clicks.

Errungenschaften

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Unser Angebot

ClapBack AI is a consumer rights platform that helps users secure refunds and resolutions from companies through automated complaint generation and escalation.
It combines the power of LLMs with structured workflows to guide users through multi-turn conversations, reference relevant legal frameworks, and handle corporate stonewalling with strategic responses. The app removes friction for users who are frustrated but overwhelmed, offering a simple, intuitive experience that turns outrage into outcomes. We’re targeting mass adoption with a subscription-based model and have plans to license the tech to legal support orgs and consumer advocacy groups.

Zielgruppe

1. Everyday consumers: people who feel powerless, ignored, or exhausted by corporate complaint systems and just want their money back without the hassle.
2. Millennials & Gen Z: digitally native, time-poor consumers who expect automated, fast, user-friendly support tools.
3. Frequent shoppers & travellers: users dealing with recurring refund issues from flights, subscriptions, online orders, etc.
4. Consumer rights advocates & legaltech enthusiasts: those who care about access to justice and are eager to use or support tools that fight for the little guy.
5. Potential B2B partners (long-term): legal firms, refund platforms, or consumer apps that could embed ClapBack AI or integrate with its backend complaint engine.

Herausforderungen

Scaling from a scrappy MVP to a robust, trusted product; balancing legal risk, user acquisition, and automation quality without a big team or funding (at present).

Unsere Story

I kept getting ghosted by companies after bad service, and their bots were typically very unhelpful. I had the idea to build a bot to do the complaining for me and combat my own inertia from having to look things up myself. Then I realised it could help thousands of others win refunds too, and level the playing field if every person would have their own personal advocate. ClapBack AI was born: part rage, part automation, all justice. I could imagine a future in which the AI agents resolve claims amongst themselves.